Horse Owner Support

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Horse Owner Support

Sometimes things don't go to plan but the IASF are here to help. If you would like to discuss a problem with your IASF saddle fitter please complete the following form.

Please note, the IASF do not provide legal advice. We will only provide an information collection service between the saddle fitter and the client to ensure professionalism and maintenance of standards.

All forms will be reviewed and information passed to the concerned parties for action.

Raise a Complaint

First name

Last name

Phone Number

Address

Horse Name

Breed

Age

IASF Saddle Fitter Full Name (Saddle Fitter 1)

Date of Last Appointment with this Fitter

Have you been Visited by another Saddle Fitter Since this Appointment? *

Yes

Name of Most Recent Saddle Fitter (Saddle Fitter 2)

Date of Visit

Saddle Fitter 2's Phone Number

Please upload a copy of Saddle Fitter 2's Report

Upload File

Upload supported file (Max 15MB)

Did Sadde Fitter 1 Supply or Sell you a Saddle? *

Yes

Please supply proof of purchse

Upload File

Upload supported file (Max 15MB)

Name of Bodyworker (Physio) for this horse

Date of most Recent Bodywork Appointment

Please upload a copy of most recent bodywork report

Upload File

Upload supported file (Max 15MB)

Please explain in detail the reason for your complaint

Have you attempted to resolve this issue with saddle fitter 1? *

Yes

Please give details (optional):

How would you like this issue to be resolved?

I give pemission for all relevent parties to be contaced regarding this matter

I understand that horses can change shape and that saddles may need to be adjusted to accommodate any shape changeView article on shape change

I understand that new saddles or those which have been reflocked may require adjustments within less than 6 weeks of the original fitting

I give pemisson for my details to be stored and used in line with GDPR regulations

Thanks for submitting. A member of the IASF team will review your information and be in contact if required.

160 Kemp House, City Road, London EC1V 2NX

02034 885 692

admin@saddle-academy.com

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